A popular addition to many top-performing sites, our chatbots are a great way to engage with your audience in a fully-automated manner. They combine efficiency with a personal touch, to make your customers forget they're interacting with a robot!
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Chatbots are a great alternative to email marketing that can result in better conversion rates and better brand engagement. However, there are pros and cons of chatbots you need to be aware of before investing money into one.
Increase Sales:Chatbots provide instant support to prospects who may be on the edge of buying, but just need a little bit of extra insurance. You can catch customers before they walk away!
Available 24/7Chatbots can work round the clock, answering questions and dealing with enquiries while you sleep - what business owner wouldn’t want that!
Improve Customer Satisfaction:Chatbots can help improve customer satisfaction because you control exactly what they’re going to say! A chatbot won’t get mad at a customer if they say something rude.
Lacking Emotion:Chatbots lack emotion, there is no way of getting around that. They simply don’t have the same emotional capabilities as humans, and consumers can identify this.
They Lack Depth:We can create complex, granular chatbots, but it still might not be enough to satisfy more complex enquiries that you get from potential customers.
People Want Human Interaction:Chatbots have a lot of benefits, but we can’t get away from the fact that consumers want to speak with people about their issues, making chatbots insignificant for some brands.
Your customers are social creatures, and that’s why chatbots are becoming a game-changer for businesses focused on their online presence. By building intuitive chatbot systems, designed to bring the very best out of them, you can win new customers in a way that's measurable and reliable.
Get Started!Chatbots are incredibly user friendly - that's why they're a great tool to drive sales from customers in a way that feels personal and inviting. Tap into a trend that is revolutionising the way businesses generate results from social channels.
Get Started!Chatbots may appear the new kid on the block, but they've gradually been climbing the ranks against more traditional email marketing for years. In our estimation, they're only just taking off.
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Chatbots may seem new and cutting edge, so it’s natural to have a degree of healthy skepticism. Contact us for an exciting conversation about the benefits of developing a chatbot with us.
65% of smartphone users don’t download new apps every month, meaning that social apps like Facebook, Instagram, WhatsApp and more are here to stay, for now anyway. Integrating your bot with them to stay connected with your audience is a no-brainer.
Get Started!The term ‘chatbot’ implies automated messages, but there’s actually far more flexibility available. If you want to interact with your customers after they've engaged with a bot, you can do so without constraints. This means your customers get to speak to you when they really need to.
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Most companies don’t have the manpower to reach out to large batches of customers regularly - chatbots are a proactive way to benchmark customer satisfaction without having to resort to more complicated and expensive methods of collecting useful data.
Get Started!Generating a lead, qualifying its quality and nurturing it to conversion can be a complicated process, depending on the tools being used. When you use a chatbot you're practicing lead generation, qualification and nurturing all at once.
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Conditional Logic drives customers down different verticals of the bot, depending on answers that they input. In other words, conditional logic is what allows you to provide your audience with a completely personalized experience, depending on how they interact with your brand.
Get Started!If you like some of the features that you see, it's time to think about what services are best for your brand. Learn more about each service by clicking on the one that you're interested in.
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